• Legal notice (Act on Specified Commercial Transactions)
  • Legal

    Legal notice

    Notice under the Act on Specified Commercial Transactions. The Japanese version (特定商取引法に基づく表記) prevails.

    SellerEurex Co., Ltd.
    AddressHead office: 6F Tokai Akasaka Building, 3-16-11 Akasaka, Minato-ku, Tokyo 107-0052, Japan
    Hygge Haus Kusatsu: 604-11 Kusatsu, Kusatsu-machi, Agatsuma-gun, Gunma 377-1711, Japan
    Telephone+81-279-82-1616
    Emailinfo@hyggehaus-kusatsu.com
    Websitehttps://hyggehaus-kusatsu.com/
    PricesDepend on the room type and plan (see the room pages). Prices shown include consumption tax.
    Timing of serviceThe service is provided on the date(s) of stay you have reserved.
    PaymentReservations made through our official website are paid in advance by the credit card registered at the time of booking. For reservations made through other sites (Booking.com, Expedia, etc.), payment terms are set by that site.
    The bathing tax is paid at check-in.
    Charges other than the priceBathing tax: JPY 150 per person per night, paid at check-in. Services used at the house are paid for at the house.
    Cancellation chargesFor reservations made through our official website:
    Up to 8 days before check-in: no charge
    7 days before check-in to the day before: 50% of the room rate (tax included)
    On the day of check-in, or no-show without notice: 100% of the room rate (tax included)
    For reservations made through other sites, the cancellation policy may differ. Please check with that site.
    ReturnsBecause of the nature of the service, no refunds can be made after the stay. Please read the details carefully before booking.